Privacy Policy

Last updated: 2024

Jomiti ("we", "us", "our") is committed to protecting the privacy of visitors to our website and customers who use our heating system installation services. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Jomiti is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your data, please contact us using the details in the "Contact Us" section below.

1. Who We Are

Jomiti
26 Chester Road
Manchester, M27 2RN
United Kingdom
Email: [email protected]
Phone: +44 161 304 8771

2. Personal Data We Collect

We collect personal data primarily through the enquiry and contact form on our website. When you submit this form, we may collect the following categories of personal data:

Contact details — your name, email address, and telephone number, so that we can respond to your enquiry.
Address details — your property address, where relevant, so that we can assess and quote for heating system installation work.
Enquiry content — any details you choose to provide about your heating requirements, property type, or project timeline.

We do not collect any special category data (such as health or financial information) through this form, and we ask that you do not include such information in your message unless it is strictly necessary and relevant to your enquiry.

3. Legal Basis for Processing

We rely on the following legal bases under the UK GDPR to process your personal data:

Legitimate interests (Article 6(1)(f)) — to respond to enquiries submitted through our contact form and to manage our business relationship with prospective and existing customers, in a manner that does not override your rights and freedoms.
Performance of a contract (Article 6(1)(b)) — where you have requested a quote or engaged us to carry out heating installation work, we process your data to prepare quotations, schedule works, and fulfil our contractual obligations.
Consent (Article 6(1)(a)) — where we ask for your consent, for example for cookie preferences or advertising measurement, we rely on that consent, which you may withdraw at any time.

4. Cookies

Our website uses a single cookie, named privacy_state, which stores your consent choice regarding this site's privacy settings. This cookie is stored for a period of one year. We do not use any analytics cookies, tracking cookies, session cookies, or CSRF-protection cookies, and no third-party analytics or tracking scripts (such as Google Analytics, Yandex Metrica, or VK tools) are present anywhere on this website.

Advertising measurement is only activated after you have given your consent, and it only runs on the confirmation page shown after you submit a form. It does not run anywhere else on the site, and it does not run at all if you have not given your consent.

5. How Long We Keep Your Data

We retain personal data submitted through our contact form only for as long as necessary to respond to your enquiry, provide a quotation, or complete any resulting installation contract, and thereafter for a reasonable period to deal with any follow-up questions, warranty claims, or legal obligations (such as tax and accounting requirements). Data that is no longer needed is securely deleted or anonymised. The privacy_state cookie is stored on your device for one year from the date of consent, after which it expires automatically.

6. Who We Share Your Data With

We do not sell your personal data. We may share personal data with:

Trusted third-party service providers who assist us with website hosting, email delivery, or customer relationship management, strictly to help us operate our business.
Subcontractors or installers directly involved in carrying out heating installation work you have requested, where necessary to complete the job.
Regulatory bodies, courts, or authorities where we are legally required to disclose information.

We do not transfer your personal data outside the United Kingdom unless appropriate safeguards required by the UK GDPR are in place.

7. Your Rights

Under the UK GDPR, you have the following rights in relation to your personal data:

The right to be informed about how your data is used.
The right of access to a copy of the personal data we hold about you.
The right to rectification of inaccurate or incomplete data.
The right to erasure of your personal data, in certain circumstances.
The right to restrict processing of your personal data.
The right to data portability.
The right to object to processing based on legitimate interests.
The right to withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, as required by law.

8. Complaints

If you are unhappy with how we have handled your personal data, please contact us first so we can try to resolve the issue. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection matters, via ico.org.uk.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: